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Staff Management

Staff are WordPress users assigned to appointable products. Each can have their own availability, timezone, pricing, and Google Calendar.

Before you begin

What you need

  • Appointable product with Has staff enabled — Appointable product
  • Shop staff role for team members who should only see their own schedule

Create staff​

Users → Add New — set role to Shop staff (or manager/admin).

Or Appointments → Staff → Add Staff to pick or create a user.

note

Shop staff, Shop manager, and Administrator can be assigned on products. Shop staff is scoped to own appointments by default.

Staff profile​

Edit under Users → Edit user (or the staff member’s Profile).

Timezone​

Staff timezone

  • Default — follows site timezone
  • Specific timezone — for remote staff
  • Use my current timezone — when browser differs

See Timezones.

Availability​

TabContent
My rulesHours you set in WordPress
Synced rulesGoogle Calendar blocks (read-only, two-way sync)

Rules display in the staff member’s timezone when it differs from the site. See Availability rules.

Google Calendar​

Requires store OAuth first — Google Calendar — staff calendars.

  • Continue with Google — personal token (separate from store)
  • Sync mode — one-way or two-way

Assign to products​

  1. Edit appointable product → Staff tab
  2. Enable Has staff
  3. Add staff; optional Additional cost per person

Assigning staff to product

Staff list

Assignment modes​

ModeBehaviorBest for
Customer selectsDropdown on booking formCustomer picks provider
Automatically assignedFirst available staffAny qualified staff
All staff requiredAll assigned staff booked togetherTeam sessions

Staff availability is global — booking one staff member blocks that person across all appointable products for that slot.

Permissions and portal​